Cases

The work, shown as it was built.

Not logos and adjectives — the structure, the decisions, and the artifacts, at the level they can be shared.

Operating model2025 → now

From engineers billed by the hour to a catalogue a client can buy

A 2,000+ engineer organization had deep expertise in five practice areas and almost no way to sell it as anything other than people. The operating model that changed it — structure, decision rights, eleven validation gates — and the instrument that keeps it honest.

2,000+engineers
5practice areas
19stages, one artifact each
Read the case
Infrastructure2016 → now

An infrastructure practice a client can buy

Scattered infrastructure expertise turned into a Center of Excellence: named capability areas, an offering catalog, and delivery standards that hold whoever is staffed on the work.

100+specialists
3clouds
4capability areas
Read the case
AI delivery2026 → now

Naming the roles AI delivery needs

Outcome Engineering, Forward Deployed Engineers, AI Workflow Engineering — the operating concepts defined to move accountability from the ticket to the result, and what each one changes.

4concepts
2new roles
Read the case
Ventureventure

An operating system for IT companies, built as a firm

Co-founded SmartGridence Consulting on one thesis: companies rarely fail on strategy, people, finance or tooling separately — they fail where those disagree.

10consulting directions
3phases
Read the case
Your situation

Recognise the problem, but not the shape of it?

Most of this work looks different from the outside than it does once you are in it. Describe what you are trying to make real and I will tell you whether it rhymes.

Start a conversation

Client names are shared only with permission, so some of this work is described rather than named. What is here is real, and nothing is dressed up.